Activities
Attaching Evidence to an Activity
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Step-by-step guides for every part of REP Helper, an AI assistant that answers from them, and a support team for everything else. Log in with your REP Helper account.
Same login as app.rephelper.ai · Email, Google, Apple or Facebook · 84 articles in 17 topics
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Can my spouse's hours count?
AI assistantThey count toward material participation. For the REPS tests, one spouse has to qualify on their own hours.
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Browse by topic
17 topics,from first login to tax time.
84 articles, each written for a screen in the app. Pick a topic, then log in to read.
1 · Set up
2 · Log the work
3 · Watch your tests
4 · Report & connect
1 · Set up6 articles
Getting Started
- Getting Started with REP Helper
- Logging Time
- Understanding REP Status and Why It Matters
- Understanding the STR Loophole and Why It Matters
- Navigating the App: A Tour of the Sidebar and Key Pages
- Choosing Your Filing Status and Portfolio Type
3 · Watch your tests4 articles
Dashboard
- Understanding Your LTR Dashboard
- Understanding Your STR Dashboard
- Reading Your REP Qualification Cards
- Using Quick Actions from the Dashboard
1 · Set up6 articles
Properties
- Adding a New Property
- Editing and Updating Property Details
- Understanding Property Types: Short-Term vs. Long-Term
- Importing and Exporting Properties
- Deleting a Property
- Viewing Property Activity Metrics
2 · Log the work7 articles
Activities
- Browsing and Filtering Your Activity List
- Editing and Deleting Activities
- Understanding Activity Categories and Types
- Using AI to Generate Activity Descriptions
- Importing and Exporting Activities
- Attaching Evidence to an Activity
1 · Set up5 articles
My Account
- Updating Your Profile and Contact Information
- Changing Your Password
- Uploading Your Profile Photo
- Downloading Your Personal Data
- Deleting Your Account and the 30-Day Grace Period
1 · Set up10 articles
Account Settings
- Setting Your Tax Year
- Choosing Your Filing Status
- Configuring Your Rental Portfolio Structure
- Tracking Your Non-Real-Estate Work Hours
- Tracking Your Other Real Estate Work Hours
- Customizing Time Tracking Preferences
1 · Set up4 articles
Users & Team
- Inviting a Spouse to Your Account
- Adding and Managing Team Members
- Giving Your CPA Access to Your Account
- Understanding User Roles and Permissions
1 · Set up4 articles
Subscription
- Understanding REP Helper Plans and Pricing
- Upgrading or Downgrading Your Plan
- Managing Your Payment Method and Billing
- Understanding Your Free Trial
3 · Watch your tests5 articles
Intelligence Hub
- What Is the Intelligence Hub?
- Understanding Your Tracking Score
- Understanding Your Audit Readiness Score
- Reviewing AI-Powered Insights and Next Best Actions
- Comparing Scores Across Tax Years
3 · Watch your tests6 articles
Performance Hub
- What Is the Performance Hub?
- Understanding LTR Analytics: REP Qualification and Material Participation
- Understanding the 750-Hour Test Tracker
- Understanding the 50% Test Tracker
- Understanding STR Analytics and Material Participation
- Reviewing Property-Level and Category Breakdowns
4 · Report & connect3 articles
Reports
- Understanding Your Long-Term Rental Report
- Understanding Your Short-Term Rental Report
- Downloading and Sharing Reports with Your Tax Professional
2 · Log the work4 articles
Trip Tracking
- Adding a New Trip
- Editing and Deleting Trips
- Linking Trips to Activities
- Filtering and Reviewing Your Trip History
2 · Log the work5 articles
Stay Ledger
- What Is the Stay Ledger?
- Connecting a Rental Calendar
- Reviewing and Confirming Stays
- Creating Activity Templates for Turnovers
- Generating Activities from Stays in Bulk
2 · Log the work5 articles
Activity Inbox
- What Is the Activity Inbox?
- Reviewing and Approving Activity Leads
- Discarding False Positives
- Resolving Conflicts Between Email and Calendar Leads
- Converting Approved Leads into Activities
2 · Log the work4 articles
Email & Calendar
- Connecting Your Email and Calendar
- Choosing What to Scan: Email, Calendar, or Both
- Setting Your Lookback Period and Sync Frequency
- Disconnecting and Reconnecting Your Account
4 · Report & connect3 articles
AI Assistants
- Setting Up the REP Helper MCP Server for Claude
- Setting Up the REP Helper MCP Server for Gemini
- Using the REP Helper Custom GPT
Before you log in
Questionsbefore you log in.
Is this the same login as the REP Helper app?
Yes. The Support Center uses your REP Helper account. If you're already logged in to the app, you're logged in here too.
I can't log in. What do I do?
Try the "Forgot password" link on the login page first. If that doesn't work, email [email protected] from the address on your account and tell us what you see.
I don't have an account. Where do I start?
The Support Center is for REP Helper customers. To see what REP Helper does for real estate professionals and short-term rental owners, start with How It Works, then pick a plan.
See how REP Helper works →Who can use the AI assistant?
Customers on a paid plan, while logged in. It answers from our help articles, how-to guides and FAQs, so its answers match the app you use.
How do I reach a person?
Log in and open a ticket. You'll follow the replies in one thread and see when it's resolved. You can also email [email protected].
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